Consumer checklist

What to check before buying online

Simple checks that can reduce friction before a purchase.

Before completing a purchase, check the full price, estimated delivery time, return policy, warranty, customer support options, and whether you are buying from the merchant directly or a marketplace seller.

Quick checklist

  • Compare total cost, not just the product price
  • Read delivery and return terms
  • Look for secure checkout and clear contact details
  • Check cancellation or renewal terms for subscriptions
  • Keep receipts and order confirmations